Code of Conduct

Bharti Enterprises Limited (including its group and Joint Venture companies) firmly believes in the principles of Code of Conduct and is committed to ensure sustainable, capital-efficient and long-term growth thereby maximizing shareholder value. The company's commitment towards compliance to the highest governance standard is backed by an independent and fully informed board, comprehensive processes, policies and communication. The Company ensures that various disclosure requirements are complied with in 'letter and spirit' for effective Code of Conduct.

We adhere to the highest levels of ethical business practices as articulated by our Code of Conduct so as to achieve our performance with integrity.

Office of the Ombudsperson
The Ombudsperson Office provides an independent forum and vigil mechanism under the law for all employees and other stakeholders of the company to raise concerns and report any breach or threatened violation of the code. As required under the listing agreement and the Companies Act 2013 and rules, it reports to the audit committee of the Board and is authorized to investigate complaints suo moto on the basis of information or filed with the Ombudsperson Office.

Any stakeholder (employee, associate, strategic partner, vendor) who observes unprofessional behavior can approach the Ombudsperson office to voice his or her concerns. The complainant may be either an observer who is not directly impacted, or a victim who is directly or indirectly affected by such practices.

The Office aims to provide a fair and equitable redressal mechanism. The process is designed to offer protection to the complainant provided the disclosure is made in good faith and the alleged action constitutes a genuine and serious breach of Bharti Code of Conduct. The Ombudsperson will treat all disclosures in a confidential and sensitive manner.

A person can raise a concern, either verbally or in writing by giving background of the unprofessional conduct, reasons for raising the concern, the identity of the individuals who may be involved and documentary evidence, wherever available.

Complaints may be sent in either of these forms:
1) In writing (through hard copy mail) to:
The Ombudsperson
Bharti Enterprises Ltd.
Bharti Crescent
1, Nelson Mandela Road
Vasant Kunj, Phase II
New Delhi – 110 070
India

2) In writing (through email) to a secure email id, ombudsperson@bharti.in

To read the full Bharti Code of Conduct, please click here

About Us

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Grievance officer:

Name: Mrs.Neetu Thakur

Contact Number: +91-124-4132550

E-mail: grievance_officer@bharti-infratel.in



To receive directions from Competent Authority under Rule 13 of the Information Technology:

Name: Ms. Meetu Chawla

Contact Number: +91 124-4132600

E-mail: competent.authority@bharti-infratel.in